For plumbers  /  Wallet
Wallet

One wallet, every credit in one place.

Referral bonuses, beta credits, and any top-ups you've added all sit in your bookaplumber wallet. It applies automatically to your next invoice — no codes to enter, no expiry while your account is active.

Balance
$127.50
Auto-applies to your May invoice.
Referral · Mike P.
+$50.00
Referral · Jas T.
+$50.00
Top-up (card)
+$50.00
Lead claim · Ponsonby
−$22.50

How credit lands in your wallet

Three main sources. All auto-credited — you never need to chase us for it.

Referral bonuses

$50 per plumber you refer, every time one passes verification and pays their first suburb. No cap. Credit lands within 24 hours.

Unlimited

Beta credits

Anything we issue during beta — free suburbs converted to credit, goodwill top-ups, or referral multipliers. All land in the wallet with a timestamp and reason.

Promotional

Manual top-ups

Pre-load credit from the card on file any time. Useful if you want to pick up leads in non-subscribed suburbs without card fees per claim.

From $20

Where credit gets spent

Credit auto-applies before any card is charged. You see it on every receipt, in the order it was used.

First

Suburb subscriptions

On your monthly invoice, wallet balance is drawn down before your card is touched.

  • One $50 credit covers a full $49 suburb for the month
  • Stacks across suburbs — no cap
  • Partial credits apply and roll the balance forward
Second

Lead claims outside your suburbs

Grab a booking from a suburb you don't subscribe to, the claim fee comes out of wallet before card.

  • No surprise card charges for ad-hoc claims
  • Claim fee varies by urgency and distance
  • Shown before you confirm the claim
Third

Anything else we charge for

Optional add-ons like priority routing or featured placement (if and when they ship) draw from wallet first.

  • Nothing is charged without the wallet being checked
  • Full ledger in the dashboard — every transaction timestamped
  • Download CSV for your accountant

The rules

Short list, honest terms. The wallet is a credit balance, not a money-market account — here's exactly how it works.

  • Credit auto-applies before card. Your card isn't charged until the wallet balance is exhausted, on every invoice.
  • No expiry on active accounts. Balance sits indefinitely while you're a subscriber. Close the account and any balance over $20 is refunded.
  • Refunds go to your nominated bank account. Not your card, not a cheque — direct credit within 10 business days of account closure.
  • Balances under $20 aren't refundable. Keeps the bookkeeping clean. Spend it before you leave or it's forfeited.
  • Referral credits can be paused if they look dodgy. Fake signups, dormant accounts, or pattern abuse — we hold the credit until the referred account is live for 30 days.
  • Top-ups are non-refundable in cash except at closure. Same rule as credits — it's a credit balance, spendable against fees, cashable out when you leave.

FAQ

The most common questions. Full list on the FAQ page.

What is the bookaplumber wallet?

A credit balance attached to your plumber account. Referral bonuses, beta credits, and pay-per-lead top-ups all land here. Credit auto-applies to your next invoice before any card is charged.

How do I earn credit?

Refer other plumbers ($50 per verified signup, no cap), beta promotions, overpayment refunds, and goodwill credits when we get something wrong.

Can I cash out?

Only when you leave the network with a balance over $20. Active accounts keep credit as wallet balance — it doesn't expire while your account is active.

Does credit expire?

No, not while your account is active. Cancel the account and any balance over $20 is refunded to your nominated bank account within 10 business days.

Can I top up manually?

Yes. Top up any amount from $20 using the card on file. Useful if you want to pre-load credit before a big push, or claim leads in non-subscribed suburbs without per-claim card charges.

Where do I see my balance and history?

Dashboard → Wallet. Shows current balance, full transaction history, and every credit source with a timestamp and reason.

Three mates in. First month free.

Refer three verified plumbers this week — that's $150 in your wallet, enough to cover three suburbs for the month on us.

Get your referral code →